Chuyên Viên Điều Phối Tiếng Hàn

Korean Coordination Specialist (Chuyên Viên Điều Phối Tiếng Hàn) at GC Phenikaa Joint Stock Company, working at Phenikaa University Hospital in Nam Tu Liem District, Hanoi. Full-time position, negotiable salary, 3 years of experience required, application deadline 17 September 2026. Key responsibilities: reception, guidance and patient support during medical procedures; appointment registration, information verification and payment processing; coordinating and guiding both Korean and Vietnamese patients throughout their hospital visit; interpreting between Korean patients and doctors, healthcare staff and related departments; handling patient inquiries and resolving issues within scope of authority; coordinating with relevant departments for patient care; performing other duties as assigned by management. Requirements: female, 25 years old or above; diploma or bachelor's degree in Korean Language, Foreign Languages or a related field; 3 or more years of experience in reception, cashier, coordination, customer care or interpretation roles, with hospital or clinic experience preferred; Korean TOPIK level 5 with strong communication and interpretation ability; clear and pleasant speaking voice in both Korean and Vietnamese; strong customer service and problem-solving skills; ability to coordinate multiple patients simultaneously; honest, careful, enthusiastic and responsible with a customer-oriented mindset; strong cross-department collaboration and stress management; proactive and eager to learn. Benefits: competitive salary; free lunch at the company cafeteria and free parking; 23 days of annual paid leave (12 vacation days plus 11 public holidays); annual health checkup; social insurance, health insurance and unemployment insurance after probation; health insurance package for the employee and one family member; discounted services at Phenikaa facilities; holiday and birthday bonuses; emergency, marriage and childbirth support; annual company trip; modern, professional and friendly work environment; on-the-job and professional development training. Working hours: Monday to Saturday, 07:30 to 16:30 (44 hours per week with a one-hour lunch break).