Social Media Content Moderator (Korean Speaker)

TELUS Digital - Social Media Content Moderator (Korean Speaker) | Bali, Indonesia | Full-Time | Associate Level | On-site (WFO), Imam Bonjol No 502, West Denpasar, Bali. Purpose: Ensure safe and positive online environments by reviewing user-generated content, enforcing guidelines, and maintaining community standards. Key Skills & Experience: - Minimum D3 qualification (any major) - Excellent communication skills in English and Korean (written, spoken, listening, and reading) with at least B2 proficiency in both languages - New graduates are welcome - BPO experience preferred but not required - Ability to start immediately preferred - Willing to work in a shifting schedule, including weekends and public holidays - Willing to be placed in Denpasar, Bali (full WFO) Responsibilities: - Review user-generated content (text, images, videos, comments) - Assess compliance with community guidelines - Remove policy-violating material - Manage content safety for short-video products per legal standards - Address inappropriate content reports - Coordinate with supervisors on guideline violations - Audit social media content before sharing - Review videos, complaints, copyright notices - Potential exposure to harmful/sensitive content Benefits: Competitive base salary; BPJS health/employment insurance; private health insurance; monthly internal events; paid leave; career development; international professional environment; expert mentorship; complimentary beverages; sport activities and game room.